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Access to the path denied for opening 2019 packages
Thread poster: Ventnai
Ventnai Spain Local time: 08:03 German to English + ...
Mar 14, 2019
Good morning
Does anyone have another solution for opening packages? I had a problem yesterday with a different message and resolved it with help from SDL support but now I'm getting a different message, which I have had before but the solution that the SDL Knowledge Base gives does not work and is for Studio 2015 and I am using 2019 on Windows 10. I also have SDL Freshstart, which doesn't work either. It is not possible to log on to SDL right now to open a support ticket.
Does anyone have another solution for opening packages? I had a problem yesterday with a different message and resolved it with help from SDL support but now I'm getting a different message, which I have had before but the solution that the SDL Knowledge Base gives does not work and is for Studio 2015 and I am using 2019 on Windows 10. I also have SDL Freshstart, which doesn't work either. It is not possible to log on to SDL right now to open a support ticket.
This is the message
Access to the path 'C:\Users\user\Documents\My Music' is denied.
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Lincoln Hui Hong Kong Local time: 15:03 Member Chinese to English + ...
Try this
Mar 14, 2019
Right click the file -> Properties -> Uncheck the box "Read-only" if it is checked.
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Ventnai Spain Local time: 08:03 German to English + ...
TOPIC STARTER
Thanks
Mar 14, 2019
Thanks Lincoln. Not checked, unfortunately.
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Amnon Shapira Israel Local time: 10:03 Member (2011) English to Hebrew
ZIP
Mar 14, 2019
Hi Ventnai, On the package file, replace the file type (sdlxliff) with ZIP. open the ZIP, save the content and try translation of a single file or create your own local project.
Adam Warren
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Ventnai Spain Local time: 08:03 German to English + ...
TOPIC STARTER
Thanks
Mar 14, 2019
Thanks Amnon. I'll try that workaround when I need it. I would like a permanent solution. Clients really want a complete return package.
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Lincoln Hui Hong Kong Local time: 15:03 Member Chinese to English + ...
Another option
Mar 15, 2019
Also check if there's an "Unblock" box on the file's properties page.
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Ventnai Spain Local time: 08:03 German to English + ...
TOPIC STARTER
Thanks
Mar 18, 2019
Thanks Lincoln,
Still no permanent answer for this question. I submitted support cases to SDL almost a week ago and no solution.
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