Organization Billing and Invoicing

How organization billing works on Remoto: what you are charged per call, payment methods, the billing cycle, invoices, and downloading records for accounting.

6 min read

•3 steps

Billing Overview

Organizations are billed monthly based on usage
Per-minute rates vary by language and service type
View your current balance in the Billing section

Screenshot of billing overview page

Payment Methods

Add a credit card for automatic payments
Or request invoice billing for larger accounts
Update payment info in your organization's Settings or Billing section

Screenshot of payment method management

Downloading Records

Open Transactions from the sidebar to review payment charges
Click Export Reports, choose a date range, and download a CSV for accounting
The CSV includes charge amount, status, call details, and payment reference IDs
For call activity (duration, interpreter, wait time), export from Call History instead

Screenshot of transaction export options

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Viewing Call Analytics

Track your organization's Remoto usage: call volume, minutes, spend, wait times and interpreter performance, with filters and CSV export for reporting.

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Registering Your Organization

Set up your organization account on Remoto with the two-step registration: your contact details, then your interpreting needs, languages and team setup.