Glossary entry

Portuguese term or phrase:

fidelização

English translation:

customer loyalty (building practices)

Added to glossary by Salvador Scofano and Gry Midttun
Oct 22, 2010 18:19
13 yrs ago
19 viewers *
Portuguese term

fidelização

Portuguese to English Marketing Marketing
A famigerada fidelização de clientes. Seria "customer retention"?
Change log

Oct 25, 2010 12:33: Salvador Scofano and Gry Midttun Created KOG entry

Discussion

T o b i a s Oct 22, 2010:
famigerada fidelização is used in different ways. Would it be possible to post more context?

Proposed translations

+9
3 mins
Selected

customer loyalty (building practices)

http://www.proz.com/kudoz/portuguese_to_english/tech_enginee...

Formato do arquivo: PDF/Adobe Acrobat - Visualização rápida
de D Pitta - 2006 - Citado por 18 - Artigos relacionados
Outlines the costs and benefits of some online customer loyalty building practices. ..... more profitable customers with customer loyalty building ...
home.ubalt.edu/ntsbpitt/BOCL.pdf
Note from asker:
Perfect! Loyalty building para fidelização e build loyalty para fidelizar. Tks!
Peer comment(s):

agree Luciano Eduardo de Oliveira : http://en.wikipedia.org/wiki/Loyalty_business_model
6 mins
Obrigado!
agree R. Alex Jenkins : better of the two :)
22 mins
Obrigado!
agree Nick Taylor : at least that is what it is in the UK
28 mins
Obrigado!
agree Erik Bry : or client, brand, consumer loyalty etc...
1 hr
Obrigado!
agree Luiza Modesto : Yep, I've been dealing with this term for the past few days. It means many different things and one of them is "fidelização do cliente."
1 hr
Obrigado!
agree coolbrowne
2 hrs
Obrigado!
agree Evans (X)
17 hrs
Obrigado!
agree Thais Castanheira
21 hrs
Obrigado!
agree Verginia Ophof
22 hrs
Obrigado!
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4 KudoZ points awarded for this answer. Comment: "Valeu. Parece que esta é a mais correta. Tks!"
+1
5 mins

(customer) fidelization

Muitas ocorrências em websites americanos.

http://www.google.com/#hl=en&expIds=17259,17291,22881,26637,...

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Note added at 6 mins (2010-10-22 18:26:45 GMT)
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Fidelization?
Why in the world all superstores have to have their membership cards? If that's to get customer fidelization, well, none of them succeeded with me: I have them all! And I just get the discount
http://paolor.blogspot.com/2005/03/fidelization.html
Note from asker:
Tks as usual, Marlene!
Peer comment(s):

agree Maria Castro
2 mins
Grata Maria!
neutral Luciano Eduardo de Oliveira : O problema é que não encontro fidelization em nenhum dicionário.
4 mins
Você não encontrará centenas de termos recentes em dicionários.
neutral R. Alex Jenkins : I don't like "fidelization" either, sorry MC. // Yeah, I know... but I stick to my point. HANW :)
21 mins
I like it. Sorry RJ! http://www.proz.com/kudoz/english_to_spanish/marketing/39882... / Yeah..and your point is: "I don't like it". Have a great weekend...
neutral airmailrpl : No definitions were found for fidelization...No definitions of fidelisation were found in English
14 hrs
Something went wrong...
4 days

Loyalty

Já usei esse termo em uma apresentação de business.
Something went wrong...

Reference comments

24 mins
Reference:

Note from asker:
Uau, que super referência. Muitas possibilidades. Tks!
Something went wrong...
54 mins
Reference:

fidelização

See refs:

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Note added at 17 hrs (2010-10-23 11:34:03 GMT)
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http://www.proz.com/kudoz/spanish_to_english/government_poli...

The choice, they say, is between Americanization and "Fidelization." (The Cuban exile community in Puerto Rico, with some help from Miami, was extremely active in framing the question in this way.
http://www.thenation.com/article/vieques-siacute-yanqui-no?c...

The «trickle-down» process of Fidelization, however, took time to reach ICAIC and, for that reason, good
movies continued to be made for several years thereafter.
http://www.publicacions.ub.es/bibliotecaDigital/cinema/filmh...


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Note added at 17 hrs (2010-10-23 11:39:19 GMT)
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More (sorry!):
Poucas pessoas sabem que o Tribunal de Justiça do Estado do Pará, através de uma Ação Civil Pública interposta pelo Ministério Público do Pará suspendeu a operadora VIVO, em âmbito estadual, de cobrar multa por "quebra de contrato", através da famigerada FIDELIZAÇÃO EM SEUS CONTRATOS, eis que ficou patentemente configurada violação à Lei Federal nº 8.078 – Código de Defesa do Consumidor, por se configurar como CLÁUSULA ABUSIVA e, consequentemente, VENDA CASADA. Esta ação tramita perante a Vara dos Feitos Públicos, tendo sido proferida decisão liminar.
Dessa decisão a OPERADORA VIVO, sucessora da NBT – NORTE BRASIL TELECOM S,A,-VIVO recorreu ao E. TJE-PA, tendo sido negado provimento ao recurso, o qual transitou livremente em Julgado.
http://marcoseiro.blogspot.com/2009_06_01_archive.html
Note from asker:
Tobias, very helpful. Tks!
Something went wrong...
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