Glossary entry (derived from question below)
Spanish term or phrase:
cobro de recivo de gas
English translation:
gas bill payment
Spanish term
cobro de recivo de gas
I was wondering if anyone could give me some help with this phrase that is causing me some difficulty.
This is part of a customer satisfaction survey for a gas supplier.
The question is "What is the main area where {gas supplier} needs to improve to make you more likely to recommend {gas supplier}?
The whole answer is "cobro de recivo de gas".
Unfortunately I do not have any more context.
I was thinking that "recivo" is a mis-spelling of "recibo", but I still don't know what it is trying to say either way.
This text comes from Spain and is to be translated into UK English.
Many thanks for any help you can give.
Kind regards,
Kerryann
| 3 +5 | gas bill payment system |
patinba
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| 4 | Gas bill |
Phoenix III
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| 3 | cost of gas bills |
Lisa McCarthy
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Non-PRO (1): Phoenix III
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Proposed translations
gas bill payment system
| agree |
María Perales
57 mins
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Gracias María!
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| agree |
neilmac
: And the (cost) amount they have been (over)charged over the years
2 hrs
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Thanks Neil. Of course the survey respondents may not be the same.
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| neutral |
Phoenix III
: I would not say it refers to the entire billing system which is probably unknown to the customer.
2 hrs
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I think if you can't pay a bill on line, for example, you would complain about the system.
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| agree |
Kirsten Larsen (X)
9 hrs
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Thank you Kirsten!
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| agree |
JohnMcDove
3 days 15 hrs
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| agree |
Álvaro Espantaleón Moreno
5 days
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Spain
Especialista de marketing
Native in: English 
Works in: Spanish to English, Catalan to English
cost of gas bills
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Note added at 6 minutos (2016-06-06 14:17:06 GMT)
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Or singular, rather: "gas bill"
| neutral |
philgoddard
: But how can "cobro" be "cost"?
16 mins
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'Cobro' can be 'payment' or 'charge, hence my interpretation (I did only put a confidence level of '3'.)
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United States
True words...
Native in: English (Variant: US) 
, Spanish (Variant: Latin American)
Works in: Spanish to English, Spanish, English, and 1 more.
Gas bill
:0)
| neutral |
patinba
: Why do you ignore "cobro"?
3 hrs
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Because that's what bills are: "cuentas de cobro", facturas, etc. I'm not ignoring it.
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Discussion