English to French Social Sciences International Org/Dev/Coop Services volontaires internationaux

Gestion des situations de crise - sept étapes :
.../...
3. Examine the dimensions of the problem in order to define it (including the last straw or precipitant event)
4. Encourage an exploration of feelings and emotions
5. Generate, explore and assess past coping attempts.
6. Restore cognitive and practical functioning of the project trough implementation of an action plan.
7. Follow up and leave the door open for ***booster actions***.

actions de rappel ??

Merci d'avance