Tips for Dealing with Direct Clients
Flush with frustration over something gone wrong, the direct client or procurement manager flies into an uncontrollable rage. Complaints crescendo into shouts, accusations fly and... No. This will never happen to you... thanks to this course.
Freelancers starting in the translation industry and/or experienced freelancers who want to expand their clients database and boost their income.
In this course you will learn how to:
Increase your clients happiness
Earn more thanks to repeat business
Boost your monthly income
Have more free time and be more relaxed
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Different ways to defuse angry customers
My tips on keeping customers for life
Things to say to get a customer coming back
You really made a blunder... What now?
And when the customer is flat-out wrong?
Learn to draw the line
Top things never to tell your customers
A few business-lunch faux pas
Chronic small business mistakes - And how to avoid/correct them
Registration and payment information (click to expand)
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Price: 15.00 USD
Click on the buy button on the right to purchase your seat Participation fee includes unlimited access to the recording. How do I purchase the video? To purchase your seat at this session please click on the "buy" button. After your payment is received, your status will be changed to “registered and paid” and an invoice and receipt of payment will be sent to you for your records. How do I access the video? Once the payment is processed you will be able to watch the video here.
Anne-Charlotte PERRIGAUD View feedback | View all courses
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