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Second installation of Studio 2022 Freelance Plus
Автор на темата: WolfgangS
WolfgangS
WolfgangS
Франция
Local time: 22:23
Член (2007)
Английски на Немски
+ ...
May 20

Hi
I just bought a new laptop where I want to activate the second copy of Studio Freelance Plus 2022.

On my account it says:

Users 1 1* In use 1 1* Available 0 0

How do I tell the account system that I have only one version of Studio 2022 installed and that I need the second installation available?
 
Stepan Konev
Stepan Konev  Identity Verified
Руска федерация
Local time: 23:23
Английски на Russian
RWS support May 20

The shortest way I believe is to make a post at the RWS forum and request them to reset one licence. Just explain them that you actually use only one license at the moment. Probably they would reset both (I don't know if it is technically possible to reset only one of them). But be careful because as far as I know they set a time interval for such operations to prevent cheating. For example (just an imaginary scenario), if you ask them to reset both licences, you can end up with 2 new licenses p... See more
The shortest way I believe is to make a post at the RWS forum and request them to reset one licence. Just explain them that you actually use only one license at the moment. Probably they would reset both (I don't know if it is technically possible to reset only one of them). But be careful because as far as I know they set a time interval for such operations to prevent cheating. For example (just an imaginary scenario), if you ask them to reset both licences, you can end up with 2 new licenses plus one license that remains activated after the reset. You may want to do this trick every next week to multiply your licences. That is why now you can only do that once in a half year period or so. Probably they would ask you to return your only working license to avoid this situation if they can't reset just one license. I'm not sure about that though.
To summarise the above: ask RWS at https://community.rws.com/product-groups/trados-portfolio/trados-studio/f/studio

[Edited at 2025-05-20 17:20 GMT] ▲ Collapse
 
WolfgangS
WolfgangS
Франция
Local time: 22:23
Член (2007)
Английски на Немски
+ ...
АВТОР НА ТЕМАТА
Thanks Stepan May 20

Stepan Konev wrote:

The shortest way I believe is to make a post at the RWS forum and request them to reset one licence. Just explain them that you actually use only one license at the moment. Probably they would reset both (I don't know if it is technically possible to reset only one of them). But be careful because as far as I know they set a time interval for such operations to prevent cheating. For example (just an imaginary scenario), if you ask them to reset both licences, you can end up with 2 new licenses plus one license that remains activated after the reset. You may want to do this trick every next week to multiply your licences. That is why now you can only do that once in a half year period or so. Probably they would ask you to return your only working license to avoid this situation if they can't reset just one license. I'm not sure about that though.
To summarise the above: ask RWS at https://community.rws.com/product-groups/trados-portfolio/trados-studio/f/studio

[Edited at 2025-05-20 17:20 GMT]


I'm afraid the only way is to do as suggested, ask RWS to reset my licence.
It's as cumbersome as can be.
 
WolfgangS
WolfgangS
Франция
Local time: 22:23
Член (2007)
Английски на Немски
+ ...
АВТОР НА ТЕМАТА
Solved May 21

WolfgangS wrote:

Hi
I just bought a new laptop where I want to activate the second copy of Studio Freelance Plus 2022.

On my account it says:

Users 1 1* In use 1 1* Available 0 0

How do I tell the account system that I have only one version of Studio 2022 installed and that I need the second installation available?


I reset my licence and the second installation that was shown as active has been reset to "0".
So I think I will be able to install and activate Studio on the new laptop (will be coming on Friday, 23) and keep Studio both on my desktop computer and on the laptop.

Stepan Konev
Sebastian Witte
 


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