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No longer receiving any KudoZ email notifications
Автор на темата: Mohammed Majeed
Mohammed Majeed
Mohammed Majeed  Identity Verified
Обединеното кралство
Local time: 17:56
Английски на Арабски
+ ...
Jul 19, 2017

Hi all,

I'm no longer receiving ant Kudoz email notifications, although I did all the relevant settings. Any help is much appreciated.


Kindest regards
Mojo
 
Katalin Horváth McClure
Katalin Horváth McClure  Identity Verified
Съединени американски щати
Local time: 12:56
Член (2002)
Английски на Унгарски
+ ...
Support request Jul 19, 2017

If your settings are correct, and you are still not getting them, then sending a Support Request would be the best way to directly address the problem.
 
Jared Tabor
Jared Tabor
Local time: 13:56
ПЕРСОНАЛ НА САЙТА
The notifications are being sent-- are they possibly being filtered by your email account? Jul 19, 2017

Hello Mojo,

You have been sent two KudoZ notifications so far today (the 19th), for http://www.proz.com/kudoz/6363569 and http://www.proz.com/kudoz/6363710 (if you look at the bottom of the page for those questions, you should see "Notification of this KudoZ question was sent to you" plus the email... See more
Hello Mojo,

You have been sent two KudoZ notifications so far today (the 19th), for http://www.proz.com/kudoz/6363569 and http://www.proz.com/kudoz/6363710 (if you look at the bottom of the page for those questions, you should see "Notification of this KudoZ question was sent to you" plus the email address to which it was sent). It sounds like the notifications may be getting filtered to your spam or possibly some other folder. If you are unable to locate them, as Katalin says the best thing to do is open a support request, where the support team can better troubleshoot the issue. Thanks!

Jared ▲ Collapse
 
Mohammed Majeed
Mohammed Majeed  Identity Verified
Обединеното кралство
Local time: 17:56
Английски на Арабски
+ ...
АВТОР НА ТЕМАТА
Thanks Jul 19, 2017

Thanks very much Katalin and Jared - much appreciated. But do you know how to send a support request, because I haven't used it before, and I have already tried to look for it , but couldn't find it.

Many thanks
Mojo
 
Jared Tabor
Jared Tabor
Local time: 13:56
ПЕРСОНАЛ НА САЙТА
Support center link (under the question mark icon in the new navigation menu) Jul 19, 2017

Hi Mojo,

The support center is here: http://www.proz.com/support (under the question mark icon in the new navigation menu). Just click on the "Submit a support request" link there.

Jared
 
Katalin Horváth McClure
Katalin Horváth McClure  Identity Verified
Съединени американски щати
Local time: 12:56
Член (2002)
Английски на Унгарски
+ ...
Do you have a Yahoo email account by any chance? Jul 22, 2017

Mojo,
Is your email account in Yahoo?
If yes, then please be aware that ProZ.com's mail server's IP addresses are being blocked by Yahoo sometimes, due to suspected spamming activity.
I have my email hosted by ProZ and during the past two weeks I have received error messages several times that my email was rejected by Yahoo, when I sent emails to people with Yahoo addresses.
Katalin
 


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No longer receiving any KudoZ email notifications






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